Payment Policy

Solest — Payment Policy

At Solest, we are committed to providing a secure, smooth, and transparent checkout experience. This Payment Policy outlines our accepted payment methods, security standards, billing terms, and transaction processes.

Payment Overview

Detail Terms
Accepted Payment Methods Visa, MasterCard, American Express, Discover, JCB, Diners Club, Apple Pay, Google Pay, Shop Pay
Store Currency United States Dollar (USD - $)
Billing Timing Charged immediately upon order authorization at checkout
Security Standard 256-bit SSL Encryption & Level 1 PCI-DSS Compliance
Hidden Surcharges None (Taxes and shipping fees are calculated transparently at checkout)

Accepted Payment Methods

We accept all major debit and credit cards, as well as verified digital wallets, through Shopify Payments:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB, and Diners Club.

  • Digital & Express Wallets: Apple Pay, Google Pay, and Shop Pay.

Note: We do not accept personal checks, cash on delivery (COD), money orders, direct bank wire transfers, or cryptocurrency.

Currency & Pricing

  • All prices listed across our online store are displayed in USD (United States Dollars).

  • Applicable sales tax will be calculated and displayed during checkout based on your state or local tax jurisdiction.

  • Final shipping rates are calculated dynamically and shown before you confirm your payment. You will never be charged any surprise fees or recurring subscriptions.

Payment Security & Data Protection

Your security is our top priority. We use strict physical, electronic, and administrative safeguards to protect your personal and payment data:

  • PCI-DSS Compliant: Our checkout is powered by Shopify, certified Level 1 PCI-DSS compliant—the highest industry standard for handling card data.

  • End-to-End SSL Encryption: All sensitive transaction data transmitted during checkout is secured using 256-bit Secure Sockets Layer (SSL) encryption.

  • No Stored Card Details: Solest does not store, process, or have access to your full credit card numbers or CVV codes on our servers. All processing is handled directly by encrypted payment gateway providers.

Order Billing & Verification

  • Charge Authorization: Your payment method will be charged in full immediately upon submitting your order.

  • Verification Checks: To protect against fraudulent activity, orders may be subject to automated payment verification checks. If our payment processors detect billing discrepancies, we reserve the right to contact you for verification or cancel the order.

  • Order Confirmation: Once payment is authorized, an automated order confirmation receipt will be emailed immediately to the email address provided at checkout.

Payment Inquiries & Support

If you experience payment processing issues at checkout, receive a duplicate charge notification, or have questions about a transaction on your statement:

  • Store Name: Solest

  • Email: support@solest.shop

  • Phone: (714) 363-7056

  • Physical Address: 101 S Lillie Ave APT 4, Fullerton, California 92831, United States

  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)